Join Our Listserve

The Lenel OnGuard™ and BEST Access BASIS™ users LISTSERV is an electronic mail posting service created to facilitate the exchange of information regarding Lenel’s OnGuard and BEST Access BASIS access control and alarm software. This LISTSERV is open to Higher Education software end-users only. Members are welcome to share their questions, ideas and experiences with the group. The LISTSERV is hosted by Fitchburg State University and managed by the HELUG team. Subscription to the list is not automatic and a request must be submitted to the moderators. See instructions below.

Any problems with the LISTSERV should be directed to Darryl Les via email at

To Join

Please send an email to Darryl Les at or Jay Kohn at requesting to be added to the HELUG email LISTSERV.

Change LISTSERV Preferences or Unsubscribe

Visit and find the HELUG group. From there you can change your subscription preferences, find other members, review past conversations, and unsubscribe.

How To Collaborate

To submit an email to the LISTSERV, simply address the email to (Note: you must be subscribed to the list).


The Lenel OnGuard and BEST Access BASIS LISTSERV user group will adhere to the Fitchburg State University Electronic Mail Service Policy. Misuse or abuse of the LISTSERV may result in dismissal.